Safe Harbor’s Services

Meet the Staff – Some of Safe Harbor’s staff share how they are providing services during the pandemic

** All Safe Harbor services are completely confidential and free of charge **  

24-hour help line – 1. 800. 291. 2139 

    • Call 24/7 to speak with a trained staff member or volunteer 
    • Brief assessment or “Intake”  
    • Assess current situation, help them access Safe Harbor services, offer emergency safety planning tips, and makes referrals as necessary 
    • All services can be accessed with this number which is FREE and CONFIDENTIAL 
    • Dial 1-800-291-2139 and Press 1 
  • Temporary safe shelter for survivors & their children – Open 24/7/365 
    • 3 Shelter locations: Anderson, Oconee, and Greenville  
    • Women, people that identify as women, and their children (girls AND boys) up to 17 can stay 
    • We have partnerships with local men’s shelters for male callers who are seeking shelter  
    • In total, we have 62 beds: 30 in Greenville, 16 in Anderson, and 16 in Oconee 
  • Shelter is for people who are in immediate danger due to intimate partner violence / domestic violence 
    • Can stay up to 60 days, but are not required to stay any length of time  
    • 2-week extensions can be granted on a case-by-case basis  
    • Basic necessities like toiletries, clothes, diapers, and food are provided during their stay 
    • While in shelter, clients have the option to meet with advocates, make plans, receive individual counseling and attend in-shelter support groups and educational groups 
  • Accessing Shelter… 
    • Call 1-800-291-2139 and Press 1 
    • A trained staff member or volunteer will do an intake and if the caller is in immediate danger and there is room in the shelter, they will get approved for shelter 
    • If the caller has a car, they need to drive to their nearest police station, tell the police that they have a bed reserved at Safe Harbor, and the police will escort them to the shelter 
    • If they do not have a car, they can have a trusted friend/family member drive them to the police station, or call the police and have the police bring them to the shelter 
    • In the past, Safe Harbor has not done background checks because we don’t want to limit people who have criminal records-for example, many survivors have been arrested for DV when they were only defending themselves 
    • HOWEVER, we have recently changed our policy and will now do a sex offender check before allowing someone to come into shelter, since people live there with their children and share bedrooms and bathrooms  
    • Safe Harbor has not required ID in the past because that would create a barrier for survivors who fled their home with nothing and for immigrant clients who may not have Identification 
    • We have started requiring ID within the first 5 days for safety purposes. We will continue to waive this requirement for clients who are undocumented and without immigration papers. Shelter advocates will work with other clients who are without IDs when they arrive to obtain a new ID 

Housing Assistance

    • Safe Harbor receives grants that allow us to provide temporary housing assistance for clients participating in our programs (shelter, counseling, etc.) who need additional housing support. 
    • Our Housing Assistance Program (HAP) is available to survivors of domestic violence needing assistance with housing support who are currently engaged in Safe Harbor’s shelter and/or community-based programs. HAP provides secure and stable housing to survivors and their children by providing a percentage of rental and utility assistance for an average of 12 months. 
    • Our Rapid Re-Housing program provides short term rental assistance (typically for 3-4 months) to individuals and families impacted by domestic violence with the goal of helping clients quickly obtain housing, increase self-sufficiency, and maintain housing permanently. The Rapid Re-Housing Program is part of the Upstate Continuum of Care, working with survivors of domestic violence throughout the Upstate who are seeking housing assistance.
    • Our housing programs assist survivors in gaining economic stability and achieve their personal goals  
      • Strong emphasis on increasing and improving independent living skills  
      • Clients participating in our housing programs receive regular case management and are also eligible for Safe Harbor’s other services (counseling, classes, groups, etc.).

Individual and Group Counseling 

    • Individual Counseling 
      • Confidential crisis and stabilization counseling for survivors 
      • Community counselors are available in each of the four counties (Anderson, Greenville, Oconee & Pickens) 
      • Intensive DV education and safety planning  
    • Group Counseling 
      • In shelter and outside of shelter 
      • Survivor led support groups-Empowering Survivors Support Group in Greenville and Voices of Triumph in Oconee County

Case Management 

  • In Shelter and out of shelter 
  • Connection to resources 
  • Assistance with Orders of Protection 
    • This service is available in Greenville County to survivors who  want to obtain an Order of Protection (OP) to stay safe from an abusive partner 
  • Our staff work with you to complete the necessary paperwork (petition) in order to file for an OP 
  • We also offer insight on what to expect before, during, and after the court hearing