Trauma-informed approach

What does it mean to have a “trauma-informed approach?”

Look at any (or all) of the following links to learn what a trauma-informed approach looks like:

What does being trauma-informed have to do with being an Ambassador? 

  • 1 in 4 women and 1 in 9 men have reported experiencing abuse from an intimate partner in the United States 
  • Statistically speaking, when you are representing Safe Harbor whether it’s at a tabling event, speaking engagement, or any other environment, you are most likely talking to survivors of intimate partner abuse.  
  • Even if they don’t disclose it, it is important to treat everyone with kindness and empathy. 


Trauma-informed Ambassadors:  

  • Are sensitive and respectful when speaking 
  • Seek to empower and support survivors  
  • Shift the message from “What’s wrong with you?” to “What happened to you?” 
  • Avoid re-traumatization and victim blaming 
  • Support an individual’s strengths 
  • If sharing your own story, express that it is your experience and that everyone has a different story 
  • Know that not everyone heals the same way or at the same time, and that is okay!
  • Listen, accept and honor each individual’s experience without judgment 
  • Show empathy, acceptance, and compassion 
  • Model mindfulness and remain grounded 
  • Demonstrate humility  
  • Everyone is an expert in their own experience and their own survival   
  • While we can offer resources, everyone gets to discover and make their own ways to heal 


If you want to learn more…
We recommend watching this short video by Brene Brown on the difference between Empathy and Sympathy: